Privacy Policy

We take your privacy seriously. This notice sets out how Silvermanorsouthern gathers, uses and protects personal information belonging to guests and visitors to this website.

Last updated: 2026-07-13 · Effective immediately.

1. Who we are

Silvermanorsouthern ("we", "us", "our") runs the website at https://silvermanorsouthern.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related questions please write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary and accessibility requirements.
• Communication data: messages sent via our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and improve our services, including:

• To fulfil reservations, process payments and provide the services you book with us.
• To contact you about your stay, issue confirmations and answer enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming-licence requirements).
• To refine our website and services through aggregated, privacy-conscious analytics.
• To send marketing communications where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal grounds under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure and reliable website.

5. Sharing of personal data

We do not sell personal data. We disclose it only to: trusted service providers acting on our behalf (payment processors, booking systems, IT hosting) under written agreements; public authorities where the law requires it; and successors in the event of a corporate reorganisation.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent through our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent remains in force. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict or object to the processing of your personal data, and request data portability. To exercise any of these rights please contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page reflects the current version. Material changes will be announced on this website.